![]() ![]() You can start conversations with customers in minutes, send customer care notifications or purchase updates, offer your customers a level of personalised service and provide support in the channel that your customers prefer to be reached on." "The WhatsApp Business Platform gives medium to large businesses the ability to connect with customers at scale. ![]() For this, it’s best to use the WhatsApp Business Platform-WhatsApp’s flexible API solution to scale your business messaging and easily respond to the needs of your growing business. However, these features may not be enough for businesses that manage hundreds of messages per day, and need to ensure the quality and timeliness of customer communications across multiple team members. With features like profile customisation and built-in auto-replies, they are able to create an official WhatsApp profile for their brand and provide faster responses to their customers. The WhatsApp Business App is a popular instant messaging solution used by many businesses worldwide. ![]()
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